Website and Apps Terms of Use

These Terms govern how you use our Digital Services. They do not replace: • our Privacy Policy, which explains how we collect and use personal information; • the agreements you accept when you buy a membership, register for a program, camp or trip, reserve a court or room, or make a donation, including payment authorizations, cancellation and refund terms, and waivers ("Service Terms"); or • facility rules and codes of conduct posted at our locations or in our member handbooks. If these Terms conflict with Service Terms, the Service Terms control for that purchase, registration or activity. Nothing in these Terms changes a fee, renewal, cancellation, refund, waiver or release you agreed to in Service Terms.

By using our Digital Services, you agree to these Terms. If you create an online account, you will be asked to agree to them when you sign up. If you do not agree, please do not use the Digital Services. We may update these Terms. We will post the new version with a new "Last updated" date. If a change materially affects account holders, we will also notify you by email or in the app 30 days before it takes effect. Changes apply going forward only. Prior versions are available on request.

Use our Digital Services only for lawful, personal purposes connected with Greater Midland programs, memberships and facilities. You agree not to: 1. access an account, record or system area you are not authorized to use, or try to get around logins, security or access controls; 2. share your login, app check-in code, barcode or digital membership card, or let anyone else use them; 3. use bots, scripts, scrapers or other automated tools to access the Digital Services, copy content, or register for, book or hold courts, classes, camps or other spots; 4. resell or trade reservations, registrations or access obtained through the Digital Services, unless the applicable Service Terms allow it; 5. give false information, impersonate anyone, or register someone you are not authorized to act for; 6. send spam, chain messages, or bulk or automated submissions through our forms, chat or email; 7. upload or transmit viruses, malware or anything designed to damage or overload our systems; 8. probe, scan or test the security of our systems; 9. collect personal information about members, participants or staff; 10. harass, threaten or abuse anyone, including staff, instructors, members or children, through the Digital Services; 11. post or send content that is unlawful, obscene, defamatory or discriminatory, or that shows other people without their permission; 12. advertise or solicit through the Digital Services without our written permission; or 13. interfere with anyone else's use of the Digital Services. Honest reviews are welcome. Nothing in these Terms limits your right to share honest opinions or reviews about Greater Midland, our programs or our services. If you break these rules, we may remove content, suspend or close your online access, or cancel online bookings made in violation of this section, subject to the applicable Service Terms. Conduct that also breaks our facility code of conduct or membership rules may affect your membership or program participation under those rules.

Our content. The Digital Services and their content, including text, graphics, photos, videos, schedules, logos and software, are owned by Greater Midland or used with permission and are protected by copyright, trademark and other laws. "Greater Midland," our operating unit names and our logos are our trademarks. Partner, sponsor and vendor names and logos belong to their owners. Limited permission. You may view, download and print content for personal, noncommercial use, such as printing a class schedule or sharing a page link, as long as you keep any copyright notices. You may not copy, modify, republish or sell our content, or use our names or logos in a way that suggests we endorse you, without written permission from the Marketing & Communications Manager. Linking to us. You may link to our public pages if the link is fair and does not suggest a partnership or endorsement we have not agreed to. Do not frame our pages or present them as part of another site. Things you send us. If you send a testimonial, photo, story, comment or suggestion through our Digital Services ("Submissions"), you keep ownership of it. You give Greater Midland a non-exclusive, royalty-free, perpetual license to use, reproduce, edit for length and clarity, and display it to operate and promote our programs. Only send content you have the right to share, with permission from anyone shown in it, including a parent or guardian for any child. We may decline to post or remove any Submission. Photo and video consent for program participation is collected separately at registration. Copyright concerns. If you believe content on our Digital Services infringes your copyright, send a written notice to our designated agent: Marketing & Communications Manager, Greater Midland Community Centers, Inc., 2205 Jefferson Ave., Midland, MI 48640, info@greatermidland.org. Include your signature; the work you believe was infringed; where the material appears; your contact information; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and you are authorized to act for the owner. We may remove the material, and we may end the online access of anyone who repeatedly submits infringing material through our Digital Services.

Our Digital Services link to sites we do not control, such as community partners, leagues and governing bodies, fitness-benefit programs and court-technology apps. Links are provided for convenience and are not endorsements. Those sites' own terms and privacy policies apply when you use them. Some Digital Services run on third-party platforms, including our registration and member-portal systems, payment processors, online forms, email tools and video hosts. Those providers may show their own terms or privacy notices, which also apply to your use of their features. If you download our apps from the Apple App Store or Google Play, that store's terms also apply. If you choose to connect an app to Apple Health, Google Health Connect or another platform, that platform's terms apply to the connection, and our Privacy Policy explains how we handle the data.

We work to keep schedules, hours, fees, closures and program details current, but they change and may contain errors. If website or app information differs from your Service Terms or booking confirmation, the Service Terms or confirmation control. We may correct errors at any time. Fitness, nutrition and wellness content, virtual classes and activity data in our apps are general information, not medical advice. Talk with a health care provider before starting a new exercise program, and stop exercising if you feel pain, dizziness or shortness of breath. In an emergency, call 911. Activity figures such as steps, calories and distance are estimates. We do not promise the Digital Services will be uninterrupted or error-free. We may change, suspend or discontinue features, including for maintenance. If online booking is unavailable, please contact the Welcome Desk at your center. To the extent the law allows, the Digital Services are provided "as is" and "as available," without warranties of any kind, express or implied. We use reasonable safeguards described in our Privacy Policy, but no online system is completely secure. To the extent the law allows, Greater Midland is not liable for indirect, incidental, special or consequential damages arising from your use of, or inability to use, the Digital Services. This section applies only to the Digital Services. It does not change any Service Terms, including releases or waivers, and does not limit liability that cannot be limited by law.

We may suspend or end your access to the Digital Services if you violate these Terms, to protect people, data or systems, or if required by law. You may stop using the Digital Services at any time. Ending online access does not cancel a membership, registration or recurring payment; those are handled under your Service Terms.

When you use the Digital Services or email us, you agree that we may send account and service communications electronically, such as confirmations, receipts and notices about these Terms. Marketing emails are separate, and you may opt out as described in our Privacy Policy.

We want everyone to be able to use our Digital Services. If you have trouble using any page, form or app feature, contact info@greatermidland.org and we will work with you to provide the information or service another way. See our Accessibility Statement for more information.

These Terms are governed by Michigan law and applicable federal law. Any dispute about these Terms or the Digital Services will be decided by the state or federal courts with jurisdiction over Midland County, Michigan, unless your Service Terms say otherwise.

You must be at least 18 years old to open an online account and act as its account holder. A parent or legal guardian may add children and other household members to a household account and manage their registrations. Household members aged 13 to 17 may have their own login with the account holder's permission. By adding someone to your account, you confirm you are authorized to act for them, and for a child, that you are their parent or legal guardian. Give accurate, current and complete information when you create your account and keep it up to date, including contact, emergency-contact and payment information. We may verify information and may suspend an account that contains false information. Each login belongs to one person. Do not create an account in someone else's name without their authority, or use another person's login. Keep your password and any verification codes private. Your app check-in code, barcode or digital membership card may open doors and record visits, so treat it like a key: do not share it, screenshot it for others, or let anyone else use your device to check in. Greater Midland staff will never ask for your password. We strongly recommend turning on multi-factor authentication wherever your account offers it. If you think someone has used your account, or your phone or credentials are lost or stolen, change your password and contact the Welcome Desk promptly. We may suspend access, require a password reset or reissue credentials to protect you. You are responsible for activity on your account and household account that you authorize or that results from your failure to protect your credentials. Some Greater Midland services use separate account systems, such as online registration and league management app. Each is covered by these Terms, and a login for one may not work for another. We may suspend or close an account that violates these Terms, appears compromised, or has been inactive for two years. You may ask us to close your online account at any time. Closing an online account does not cancel a membership, program registration or recurring payment. To cancel those, follow the steps in your Service Terms.